In an organisation, opinion is like a two-edged sword. Too little of it and you will have a non-functional group; too much of it will turn your group into something not less than ants without any direction. This is the reason why we need someone who is able to prompt a discussion within a group of people on top of being able to listen to the opinions of the people in order to make the best decision — a leader. But, to be a true leader, it certainly takes much more than being able to lead as your other capabilities are also being assessed. Let’s proceed to answer the question of the century: what makes a successful leader?
Being able to understand the strengths and the weaknesses of the team members
A leader must be equipped with a certain amount of human resource knowledge. This idea is similar to the talent management system being taught at most of the business schools. Frankly put, a good leader will have to act like a bus driver who must be able to get the right people into the right seats on the bus so that he can drive it safely and efficiently. In any organisation, a person who sits in the wrong seat is a waste of resources and time, apart from possibly deterring the right person from doing what they are good at. By not taking any action to solve the aforementioned problem, a ‘leader’ is actually being selfish because he is wasting the employee’s time and opportunity to possibly land on a more suitable job offer. Before you could even realise, your organisation would already have lost the perfect opportunity to make a major leap.
Let even the smallest voice be heard
In a team, inevitably, there will be some people who hold their ideas too dearly and they refuse to listen to the other members, especially those with a shy and quiet nature. To be able to filter out the noises and to get to know the opinions of every member before an unbiased decision can be made is something that we would expect from a true leader. If a leader is a noisemaker himself, then I would like to send my deepest condolences to the organisation that he is involved in, because this would mean that it will not be long before everything falls apart. A leader does not necessarily have to be the smartest person in a team, as long as he is willing to listen to the other people before making any decision.
Lead with an iron will, speak with humility
In the business world, a true leader needs to have an iron will to be able to convince the shareholders that he has the capabilities to deliver what he has promised. An iron-willed leader can also pave ways for the organisation and be more ‘wolf-like’ rather than ‘sheep-like’, which is essential for the survival of any organisation. On the other hand, he needs to stay humble to be respected by his teammates. A leader who speaks with humility is also more likely to show his results through his actions rather than his words. As we always say, action speaks louder than words.
Look out of the window, look into the mirror
A leader will always look out of the window when he is giving credit, and look into the mirror when something goes terribly wrong. This might seem to be counterintuitive at first, but if you really look into it, it makes perfect sense. A leader receiving credit on his own not only is despicable, but he also traded away the trust of his fellow teammates. If he credits his teammates instead, it acts just like rocket fuel, encouraging his team and motivating them to go a mile further while working for their own organisation. By looking into the mirror, a true leader will have to take full responsibility for a catastrophe even though he might not even be involved in it. By doing so, he can prove himself to be trustworthy and dependable within his organisation and this can make the good workers stay for a longer time. Right people are the most valuable assets of an organisation, to lose them is just another way of sending your organisation to its own demise.
These are a few uncommon traits which inexorably propel a common ‘leader’ to become a truly world-class leader. Jim Collins even went as far as classifying them as the Level 5 Leaders to attribute their uniqueness.
That’s it from me this time.
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